Shipping Policy – Golden Worms (GoldenWorms.com)

Last Updated: 14 November 2025

At Golden Worms, we aim to deliver your order safely and on time. This Shipping Policy explains how we process, pack, and deliver all orders placed through our website.

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1. Shipping Locations

We currently ship to:

• All major cities in Pakistan
• Metro and rural areas (where courier services operate)

If your location is out of coverage, our support team will contact you.

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2. Processing Time

Once your order is confirmed:

• Mealworm products: 1–2 business days
• Equipment or accessories: 1–3 business days
• Large bulk orders: 2–5 business days (depending on stock)

Processing time does not include weekends or public holidays.

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3. Delivery Time

Estimated delivery time after dispatch:

• Punjab: 1–3 days
• Sindh: 2–4 days
• KPK: 2–4 days
• Balochistan / GB: 3–6 days

Delays may occur due to weather, courier issues, or seasonal load.

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4. Shipping Charges

Shipping fees vary based on:

• Weight of the product
• Destination city
• Courier service rate

You will see the final shipping cost at checkout before confirming your order.

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5. Packaging Standards

We use secure packaging based on product type:

Mealworms:

• Air-permeable bags or boxes
• Temperature-safe cushioning
• Double-layer dispatch bags

Accessories / Farm Supplies:

• Bubble wrap
• Corrugated boxes
• Tape-sealed packaging

We ensure all products are shipped in a safe condition.

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6. Live Mealworm Shipping Disclaimer

For live mealworms:

• Shipping is done only during suitable weather conditions
• Extreme heat or cold can affect survival rates
• If weather is unsafe, we may delay dispatch and inform you

We do our best to ensure safe arrival but cannot guarantee 100% survival due to temperature and courier handling.

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7. Order Tracking

Once your order is shipped:

• You will receive an SMS or email with tracking details
• You can track your shipment through the courier website

If you don’t receive tracking info, contact us anytime.

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8. Damaged or Delayed Shipments

If your package arrives damaged or delayed:

• Take clear photos of the product and packaging
• Contact us within 24 hours of delivery
• We will investigate with the courier and resolve the issue fairly

For live products, quick reporting is required.

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9. Wrong Address or Missing Information

If you enter a wrong or incomplete address:

• Delivery may fail
• Additional charges may apply
• We are not responsible for delays caused by incorrect address info

Please double-check your details before placing an order.

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10. Contact Us

For any questions about shipping, you can reach us:

Golden Worms – Sustainable Mealworms Farming in Pakistan
Website: https://GoldenWorms.com
Email: info@goldenworms.com